CCS
Compliance & Carrier Solutions
Every Mover's Dream Team All In One Place!
Check out the many ways we can help!
Full-Service Options & Monthly Subscription are available at affordable rates.
Let us BOOK for you!
If you are tired of not getting enough work from brokers or have a Sales Team that isn't booking enough to keep the business afloat, we can help. CCS got the solution! Our experienced Sales Team members are ready to book for you directly! Our Team specializes in HHGs moving sales and is ready to get on the phone to keep your business running! Our ultimate goal is to help your business stay in business without the extra stress when there are no jobs on the board. We can book for your company directly and with our help, you will no longer need any brokers since you'll have your own team.
Need help with Handling Customers?
CCS is here to help deal with disgruntled and demanding customers. We specialize in handling all customer inquiries by email or phone while protecting the Carrier from all unreasonable demands. Allow us to help you protect your business from customer threats against the Carrier while waiting for delivery or while at pick-up. We will respond to emails and maintain communication with customers to achieve a stress-free move for all concerned. This will allow you the opportunity to focus on the logistics for a smooth operation. We can help with that too!
Need Quality Leads
After trying many lead providers and spending thousands on bad-quality leads, we have finally found a lead provider that is cost-efficient with quality leads and a high rate of booking. We'll get you signed up and book for you!
Need a Transportation Lawyer?
Filing a lawsuit is as simple as filing a BBB complaint since Covid started. Finding a transportation attorney is like searching for a needle in a haystack. We all know of one well-known attorney in the industry that charges hefty fees and Carriers are forced to pay those fees as they have no other option. While searching in the haystack to find another option, I found the most cost-efficient, helpful, and knowledgeable transportation attorney with access to other transportation attorneys in almost every state bar in the country.
Disclaimer: CCS does not provide any legal services or advice. In the event you are in need of a legal council, CCS will connect you to the law firm that handles all transportation legal matters with access to other transportation attorneys nationwide.
Need Someone to Handle all Claims & Complaints?
Amongst our growing Network of preferred vendors, CCS found one of the top leading claim service providers that are here to protect the Carrier. CCS will sign the company up, complete the required tariff questionnaire, and proof the docs before publishing. From thereafter, the Carrier will have access to their shipping docs, tariff, and a dashboard to manage all claims filed. Packages are available at great rates for Tariffs, shipping docs, arbitration, claims, demand letters, complaints (BBB / FMCSA / Attorney General), and chargebacks.
Call & Text Customers
Do you have a professional phone system with an auto attendant set up to direct your customers to the department or party they wish to reach? Let us help get you connected and set up with our preferred phone and text service provider.
ELD & HOS Management
GPS, ELD, or camera installation solutions are available to operate in compliance with ELD mandates and HOS management.
IFTA
Authorities Compliance for Fleets
(State & Federal)
Auto & Cargo Insurance
Many insurance providers do not sell policies to moving companies. However, within my network, there is an agency that is able to help by getting the best quote including the US DOT requirements based on the Carrier's license.
Safety Audits & US DOT Inspection
Pre-Inspection Review: If an inspection either for New Entrant or other reasons has been scheduled, a review of the required documentation before the inspection date will definitely help save money. Simple mistakes can result in over $10,000 in fines. With my experience and with the training I've received from US DOT Inspectors, I was able to assist companies by reducing the fines, avoiding the fine completely, or turning the inspection into an "Educational Inspection". CCS can also attend audits and inspections.
Employee Training
All Departments
Do you have a team that needs some guidance? We can train every employee on your team and give them all the tools to effectively perform their duties to help the business flourish.
Foreman Training: A simple guide on how to take control of a move and successfully charge accordingly without complaints.
Management Training: Every company needs a main "Go-To" person. Training the right candidate to take initiative, resolve problems, and maintain a company structure will allow the company to grow without mishaps seemingly.
Sales Training: Get your Sales Team ready to produce and keep a profitable pipeline going.
Additional Forms to Protect The Carrier
Additional Forms to protect the Carrier and help reduce the Carrier's liability to the Shipper.
Moving Software
CCS will Sign your business up with the top leading Moving Software development company since 1994. They provide an advanced web-based CRM system for the moving industry: moving companies, carriers, brokers, and booking agents. A powerful cloud-based platform that can turn your moving company into a technologically advanced business. Your business will continue to operate even after business hours. Set up your system, and train staff on how to utilize all its functions based on the package purchased.
Structure & Organization
Every company needs a structure to function without problems. I have created a system designed to keep records organized and accessible anywhere at any time. It is simple, user-friendly, and does not cost any monthly fee as it is created using a Gmail account.
Guidance & Support
Phone Support and Guidance from 8 am to 8 pm Est time Mon-Sat. For a small monthly fee, you can always pick up the phone if you need assistance with cops showing up at pick up or delivery, how to respond to irate customers, how to prepare a response for complaints, what are your rights as a Carrier in all possible situations, etc. We are your go-to when you need immediate assistance and aren't sure how to proceed. Let us guide you before you make costly mistakes.
Accept Credit Card Payments
Are you having trouble finding the right merchant that fights for you? We got that covered too! We can help you signup with a merchant to start accepting CC payments today.
Can't Service a Move?
Many times Movers reserve customers they can't service. The stress begins when trying to find a Carrier to service that move. Stress no more! With our growing Network, we can find a Carrier for you in every state of the country. Let us know if you need help!